Terms and Conditions & Liability Waiver

Grace Behavioral Health, LLC
Marriage Renewal Loverlude

Effective Date: 03/20/2026

1. Overview of Services

The Marriage Renewal Loverlude (“Loverlude”) is a private, structured couples intensive designed to provide focused therapeutic support, relationship renewal, and skill-building in a condensed retreat-style format. Services may include therapy sessions, retreats, consultations, and related offerings provided by Grace Behavioral Health, LLC (“Company”).

2. Acceptance of Terms

By booking, purchasing, or participating in services, you (“Client” or “Participants”) acknowledge that you have read, understood, and voluntarily agree to be legally bound by these Terms and Conditions. If you do not agree, you must not participate.

3. Eligibility and Participation

• Participants must be 18 years or older
• Both partners must voluntarily consent and sign all required documentation
• Services are not appropriate for couples experiencing:
  • Active domestic violence
  • Severe untreated mental illness
  • Substance dependence impairing participation

Grace Behavioral Health, LLC reserves the right to decline, suspend, or terminate services based on clinical judgment.

4. Nature of Services

Services are therapeutic and educational in nature and are provided by licensed professionals. Participation is voluntary and requires active engagement. Services are provided “as is” without guarantees.

5. Assumption of Risk

Participants understand and acknowledge that therapy may involve emotional discomfort, stress, and unpredictable outcomes. By participating, Clients voluntarily assume all risks, known and unknown, associated with services.

6. No Guarantee of Results

No guarantees are made regarding outcomes, including but not limited to reconciliation, prevention of divorce, or relationship satisfaction. Results vary and depend on numerous individual factors outside the Company’s control.

7. Clinical & Medical Disclaimer

• Services are not a substitute for emergency medical or psychiatric care
• Clients agree to seek emergency services (including 911) when necessary
• Clients  are solely responsible for their decisions, behaviors, and outcomes

8. Fees, Payment, and Strict Refund Policy

• Full payment is required at the time of booking unless otherwise agreed in  writing
• All payments are non-refundable except where required by law and in accordance with the Refund Policy below.
• Payments  are non-transferable without written consent
• Failure  to complete services does not entitle Client to a refund
• Additional services may incur additional fees

Chargebacks or payment disputes initiated by the Client without legal basis constitute a breach of this Agreement, and Client agrees to be responsible for all associated costs, including attorney’s fees and collection expenses.

9. Client Responsibility and Conduct

Participants agree to:

• Act  respectfully and honestly
• Provide  accurate information
• Refrain from abusive, threatening, or disruptive conduct
• Avoid substances that impair participation

The Company reserves the right to terminate services immediately, without refund, for violations.

10. Confidentiality

Confidentiality is maintained in accordance with Missouri law and ethical standards. Exceptions include:

• Risk  of harm to self or others
• Abuse  or neglect
• Court  order or legal requirement

In couples therapy, confidentiality is considered joint and may be shared within the couple as clinically appropriate, however is not guaranteed due to third party exclusions.

11. Intellectual Property

All materials are the exclusive property of Grace Behavioral Health, LLC.

Clients may use materials for personal use only and may not reproduce, distribute, or commercially exploit any content without written permission.

12. Lodging and Third-Party Services

For retreat-based services:

• Third parties may provide lodging, travel, or amenities
• Grace Behavioral Health, LLC is not liable for third-party actions, injuries,      damages, or losses
• Clients  agree to abide by all third-party policies

13. Technology Disclaimer

The Company is not responsible for interruptions caused by:

• Internet  failures
• Platform outages
• Technical  disruptions beyond reasonable control

14. Limitation of Liability (Maximum Protection Clause)

To the fullest extent permitted under Missouri law, Grace Behavioral Health, LLC and its owners, employees, contractors, and affiliates shall not be liable for any damages, including but not limited to:

• Direct, indirect, incidental, consequential, or punitive damages
• Emotional  distress
• Relationship outcomes
• Personal  decisions or actions

In all circumstances, total liability—if any—is limited to the amount paid by the Client for services.

15. Hold Harmless & Indemnification

Clients agree to irrevocably release, indemnify, defend, and hold harmless Grace Behavioral Health, LLC and all related parties from any and all claims, demands, liabilities, damages, costs, and expenses (including attorney’s fees), arising from:

• Participation  in services
• Client conduct or decisions
• Breach of this Agreement
• Third-party  claims related to Client actions

16. Termination of Services

The Company may terminate services immediately if:

• Terms  are violated
• Safety concerns arise
• Payment  obligations are unmet
• Clinical appropriateness changes

No refunds will be issued in such cases.

17. Force Majeure

The Company is not liable for delays or inability to perform due to events beyond its control, including but not limited to natural disasters, illness, government actions, or travel disruptions.

18. Binding Arbitration (Missouri-Enforceable Clause)

Any dispute, claim, or controversy arising out of or relating to this Agreement shall be resolved exclusively through binding arbitration in the State of Missouri, in accordance with the rules of the American Arbitration Association.

• Arbitration shall be the sole and exclusive remedy
• Clients  waive the right to file a lawsuit in court, except to enforce arbitration
• Clients waive the right to a jury trial

19. Venue and Jurisdiction

If any matter is not subject to arbitration, it shall be exclusively resolved in the state or federal courts located in the State of Missouri. Clients consent to personal jurisdiction in Missouri.

20. Class Action Waiver

Clients agree that any claims shall be brought solely in an individual capacity and not as part of any class action or collective proceeding.

21. No Waiver

Failure by the Company to enforce any provision shall not constitute a waiver of that provision or any future enforcement.

22. Severability

If any provision is found unenforceable, the remaining provisions shall remain valid and enforceable.

23. Entire Agreement

This Agreement constitutes the entire understanding between the parties and supersedes all prior agreements.

24. Acknowledgment and Voluntary Agreement

By signing below, Clients acknowledge that:

• They  have read and fully understand this Agreement
• They  have had the opportunity to ask questions or seek legal counsel
• They voluntarily agree to all terms, including arbitration, liability waiver,  and hold harmless provisions